This policy is valid only for items purchased through terraflow.co - exclusions apply and will be stated on the respective product pages and/or descriptions. We accept returns of items in new condition initiated up to the end of the 14th calendar date from the beginning of the date after the item was delivered. The shipping cost of the return must be paid by the user.
In the event that the return is found not to be in new (returnable) condition, the item will be sent back to the user at their expense. Refunds of new merchandise will be issued back to the original form(s) of payment. Purchases represent acceptance of these terms.